BIO
Personal Profile
I’m a Digital Content Producer and a graduate from The University of New South Wales in Sydney, Australia with a passion for all things creative: marketing, writing and content production. I love being able to bring my ideas from a page to a screen or vice versa.
​
As a video producer, my goal is to create content that is visually stunning, emotionally impactful, and engaging. I take pride in collaborating closely with my clients to ensure their vision becomes a reality. With my wide range of skills and experience, I’m able to work on anything from commercials to documentaries. If you’re looking for a video producer who will bring creativity, dedication, and passion to your project, look no further.
Recent Jobs
Mar 2021 - Aug 2021
Freelance Post Production
Coordinator
Chimney APAC
- Collaborated with Creative and Project Management teams to resolve client issues, negotiate expedited timelines, and provide effective solutions, ensuring client satisfaction and successful project completion.
- Demonstrated a strong working knowledge of post-production and production processes, effectively coordinating and managing projects from start to finish.
- Evaluated the quality of incoming assets and performed final quality control checks on all completed promotional content, ensuring accuracy and adherence to broadcast standards.
- Partnered with management to identify and implement process improvements, resulting in increased efficiency and streamlined workflows.
- Maintained clear and concise communication with stakeholders, providing regular updates on project status and addressing any concerns or issues promptly.
- Consistently met project deadlines and delivered high-quality work, exceeding client expectations.
- Demonstrated attention to detail and meticulousness in final delivery, ensuring error-free and professional presentation of completed content.
- Proactively sought opportunities for professional growth and development, staying updated on industry trends and advancements in post-production techniques.
Sep 2020 - Feb 2021
Customer Success Manager
Reebelo
- Implemented and optimised customer communication processes, including the creation of macros and chat shortcuts, resulting in improved efficiency and enhanced customer satisfaction.
- Provided support, supervision, and motivation to first-level customer service team members, ensuring high-quality service delivery and customer retention.
- Streamlined after-sales and customer service processes, minimising response times and resolving customer issues promptly.
- Played a key role in supporting the expansion of Reebelo to other countries in APAC and new verticals such as renting of devices, contributing to business growth and market diversification.
- Proofread all customer communications and documentation, ensuring accuracy, professionalism, and error-free presentation.
- Consistently achieved objectives and milestones, contributing to the overall success of the customer success team and the organisation.
Nov 2019 - Aug 2020
Account Executive
Anthology Pte Ltd
- Played a key role in the development, execution, and delivery of events, ensuring seamless coordination and successful outcomes from proposal to execution.
- Cultivated and maintained strong client relationships, resulting in repeat business and increased customer satisfaction.
- Managed multiple projects simultaneously, ranging from entry-level to large-scale events, demonstrating exceptional organisational and multitasking abilities.
- Conducted thorough logistical and technical checks throughout the production and execution stages, ensuring high-quality and error-free event experiences.
- Ensured consistency and professionalism in all social media communications, using clear and concise language.
- Maintained accurate documentation and records, facilitating efficient project management and seamless knowledge transfer.
- Diligently proofread all materials and communications, ensuring accuracy, clarity, and professionalism.
Sep 2021 - Jul 2024
Digital Content
Producer
Viddsee
Work within the Creative and Marketing Team to:
- Launched the Nuggets by Viddsee brand and channel on platforms such as YouTube, TikTok, Instagram and Viddsee, expanding the brand's reach and engagement.
- Produced and created compelling content for Nuggets by Viddsee, including successful shows such as To My Younger Self, Chatterbox, Pro-logue S1, A Love Letter To, Kids Know Best, How I Know, Haunting History, One Last Call and Can We Agree S2.
- Led the entire content production process, from pre-production to post-production, including creating pitch decks, casting, managing schedules and talents on set, and editing, ensuring the timely delivery of high-quality content.
- Effectively managed timelines and budgets for content creation, optimizing resources and ensuring efficient production workflows.
- Created engaging content for social media platforms (Facebook, Instagram, and TikTok), utilizing video editing and graphic design skills to produce trailers and other promotional materials that showcased the films and series available on Viddsee.
- Produced visually appealing and impactful eDMs for email marketing campaigns, including the Weekly eDM, Series eDMs, and more, effectively driving audience engagement and retention.
- Maintained consistency in style and tone across all content, ensuring a cohesive and professional brand image.
- Diligently proofread all content and materials, ensuring accuracy, clarity, and error-free presentation.
​
Aug 2024 - Feb 2025
Senior Associate,
Content Specialist
Changi Airport Group
- Creating engaging video and photo content for Changi Airport's various social media platforms such as YouTube, LinkedIn, Instagram and TikTok.
- Collaborating within the Corporate & Marketing Communications team to execute successful marketing campaigns.
- Overseeing the production of video content from inception to completion, including ideation, storyboarding, production and editing.
- Developing and managing Changi Airport's YouTube channel to enhance both online engagement and in-store traffic.